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Privacy policy

Privacy Policy of Yealarn

 

This privacy policy aims to explain to you how we collect, use, disclose, protect, and store the personal information you provide when using our cross-border independent station (hereinafter referred to as "this website"). This policy applies to all services and related products of this website, regardless of the device you use to access it.

I. Information Collection

(A) Registration Information

 

When you create an account on our website, we will collect necessary information such as your name, email address, password, and mobile phone number. This information is used to create a personalized account for you, ensure account security, and facilitate subsequent logins and order management. Your email address will be used as the main contact method to receive important notifications such as order status and promotional information.

(B) Browsing Information

 

During your visit to our website, we will automatically collect your device information, including device type, operating system, browser type and version, IP address, and browsing history (such as the pages you visited, the time you spent on each page, and the links you clicked). This data is collected through technologies like cookies and web beacons. The purpose is to optimize the website's performance and improve user experience, for example, recommending relevant products based on your browsing habits.

(C) Order Information

 

If you place an order on our website, in addition to the registration information mentioned above, we will also collect the recipient's name, detailed address, contact information, details of the purchased products, payment information (payment method, payment amount, payment time, etc.). However, we will not store your full bank card number or payment password. The payment process is handled by professional third-party payment institutions, strictly following their security standards. This information is used to process order delivery, after-sales service, and financial accounting.

(D) Communication Information

 

When you communicate with us through the website's online customer service, feedback forms, or other functions, the text, images, attachments, and other content you provide, as well as the personal information you voluntarily share (such as details of problems you encountered when using our products and your expectations for improvement), will be collected. We will use this information to accurately answer your questions, handle complaints, and improve our services.

II. Information Use

(A) Service Provision

 

We use the collected information to enable you to manage your account, process orders, track product deliveries, and access after-sales services, ensuring smooth transactions. Based on your browsing and purchase history, we will also provide personalized product recommendations to help you efficiently discover the products you like and save your shopping time.

(B) Communication and Interaction

 

We will use your registered mobile phone number or email address to contact you, informing you of order progress, logistics issues, promotional activities, new product launches, and other important information. We will also respond to your feedback or inquiries to solve problems and maintain a good customer relationship.

(C) Data Analysis

 

We will anonymize and aggregate user data for analysis of key indicators such as website traffic trends, user geographical distribution, popular product categories, and conversion rates. This data supports adjustments to our website's operational strategies, function optimization, and targeted marketing. For example, we may expand the supply of popular product categories in specific regions.

(D) Security Protection

 

We use device and browsing information to monitor and identify security risks such as abnormal logins and malicious attacks, protecting your account and transaction security. In the event of legal disputes, infringement claims, or other situations, we will reasonably use the information as evidence to safeguard the legitimate rights and interests of the website and its users.

III. Information Disclosure

(A) Sharing with Affiliated Companies

 

Based on the internal operational coordination needs of our group, some of your basic information (such as your name and address for delivery coordination) and order information (such as the quantity and amount of products for financial settlement) may be shared among our affiliated companies. However, this sharing is limited to necessary business areas and is strictly confidential. Our affiliated companies are also bound by privacy regulations.

(B) Third-Party Partners

 

To achieve specific business functions, such as logistics delivery (providing the recipient's address and contact information to courier companies), payment processing (transmitting necessary data such as the payment order amount to payment institutions), data analysis (providing anonymized data to professional data analysis companies to gain business insights), and marketing promotion (sharing limited user profiles with legal marketing platforms for targeted advertising, excluding sensitive privacy content), we will disclose relevant information to third parties. Prior to such disclosures, we will sign strict confidentiality agreements with them, limiting the scope of data use.

(C) Legal Requirements

 

When we receive legal documents such as investigation letters, subpoenas, or orders for rectification issued by judicial or administrative regulatory authorities in accordance with legal procedures, and if we are required to disclose specific information about you for legitimate official purposes such as case investigations, tax audits, or market regulatory compliance reviews, we will cooperate fully to provide the information within the scope permitted by law.

IV. Information Security

 

We adopt multiple measures to safeguard your information security, including industry-standard encryption technologies (such as the SSL encryption protocol to ensure the security of data transmission and server data storage encryption to prevent information leakage in case of physical device theft), regular vulnerability scanning and repairs, strict access control (employees have access to the minimum amount of user information based on their job responsibilities), and security training and education. We also have an emergency response plan in place, enabling us to quickly stop losses, conduct traceability investigations, and notify affected users in a timely manner in accordance with regulatory requirements in the event of a security incident.

V. User Rights

 

You have the right to log in to your account at any time to view and correct your personal information, such as modifying your recipient address or updating your contact information. You can also follow the procedures to cancel your account. After your account is cancelled, except for a small amount of necessary data retained for financial audits and other purposes as required by law, the rest of your information will be completely deleted. If you have any doubts about the processing of your personal information, you have the right to raise inquiries or complaints with us through the contact information reserved on the website or our privacy complaint email. We promise to respond and handle your requests within [specific number of working days].

VI. Policy Changes

 

This privacy policy may be adjusted and changed from time to time due to factors such as business expansion and regulatory amendments. The changes will be publicly announced in a prominent position on the website, with the update date clearly marked. In the case of significant substantive changes, we will also inform you through pop-up windows, emails, or other means. We recommend that you check the policy regularly to stay informed of the latest privacy protection rules. Your continued use of the website after the policy changes indicates your consent to the new policy.

VII. Contact Us

 

If you have any questions, comments, or suggestions regarding this privacy policy, please feel free to contact us.
Email:  zjl1816@gmail.com
Phone: 86 18759577962
Address: No. 30, E-commerce Street, Xunzhong Town, Dehua County, Quanzhou City, Fujian Province, China

 

This privacy policy is formulated in accordance with [the full names of specific national and regional privacy regulations, such as the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, and other mainstream international regulations and local regulations in the regions where our business operates], aiming to provide you with a solid privacy shield in our global business operations and ensure a worry-free cross-border shopping experience.
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